/ Page
Best advertising channels for small business
There is no single best channel for every small business. The best choice is the one that reaches your customers, in your area, at a cost your margins can support — and usually that means concentrating on one or two channels done properly.
01
Why there is no universal ranking
A local trade business, a boutique retailer, a B2B consultancy and an online shop reach customers in completely different ways. Rankings that ignore customer, geography and demand are not a sound basis for spending money.
02
Channels small businesses often consider
| Channel | Can be useful when | Watch out for |
|---|---|---|
| Paid search | People already search for what you offer | Competitive keywords can be expensive |
| Paid social | You can target a clear audience or area and have creative | Needs regular fresh creative |
| Outdoor | You need local visibility near your premises | Needs enough sites and time to register |
| Local radio | You need repeated local reach | Production and frequency both need budget |
| Direct mail | You can define households or businesses precisely | Data, print and postage all add cost |
| A specific title reaches your audience | Check readership against your target |
03
How to choose
- Is there existing search demand?
- How local is your market?
- What is a customer worth, and what margin do you make?
- What creative do you have or can you produce?
- How many extra enquiries can you handle?
- How will you measure results?
04
Concentrate first
With a limited budget, one or two channels given enough weight usually outperform many channels given too little. Add more once you know what works. See how to split an advertising budget.
Frequently asked
Questions this page answers
- What is the cheapest way to advertise a small business?
- The cheapest channel is not always the most cost-effective. What matters is the cost of winning a customer relative to what that customer is worth.
- Can small businesses use traditional media?
- Yes. Local outdoor, radio, print and direct mail can be bought at a scale that suits smaller budgets in many areas.
Next step
Not sure which channels suit your business?
