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Best advertising channels for small business

There is no single best channel for every small business. The best choice is the one that reaches your customers, in your area, at a cost your margins can support — and usually that means concentrating on one or two channels done properly.

01

Why there is no universal ranking

A local trade business, a boutique retailer, a B2B consultancy and an online shop reach customers in completely different ways. Rankings that ignore customer, geography and demand are not a sound basis for spending money.

02

Channels small businesses often consider

ChannelCan be useful whenWatch out for
Paid searchPeople already search for what you offerCompetitive keywords can be expensive
Paid socialYou can target a clear audience or area and have creativeNeeds regular fresh creative
OutdoorYou need local visibility near your premisesNeeds enough sites and time to register
Local radioYou need repeated local reachProduction and frequency both need budget
Direct mailYou can define households or businesses preciselyData, print and postage all add cost
PrintA specific title reaches your audienceCheck readership against your target

03

How to choose

  • Is there existing search demand?
  • How local is your market?
  • What is a customer worth, and what margin do you make?
  • What creative do you have or can you produce?
  • How many extra enquiries can you handle?
  • How will you measure results?

04

Concentrate first

With a limited budget, one or two channels given enough weight usually outperform many channels given too little. Add more once you know what works. See how to split an advertising budget.

Frequently asked

Questions this page answers

What is the cheapest way to advertise a small business?
The cheapest channel is not always the most cost-effective. What matters is the cost of winning a customer relative to what that customer is worth.
Can small businesses use traditional media?
Yes. Local outdoor, radio, print and direct mail can be bought at a scale that suits smaller budgets in many areas.

Next step

Not sure which channels suit your business?

Plan a campaign